I am having trouble installing the update. I tried the both through the checking off Easy Joomla Backup and then clicking update button got an error. I tried to upload a screenshot here but nothing happens when I click the attachments button so the error is as follows: Warning Copy file failed Before updating ensure that the update is compatible with your Joomla! installation. You are strongly advised to make a backup of your installation before you start updating. × Error Error updating component.
Then I tried uploading the update and that failed too. Warning Copy file failed × Error Error installing component
I checked my configuration file and it seems correct (after updating it from the client's old domain). My Joomla is up to date. So I'm stumped.